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New Leader Syndrome

Chuck Powell • Mar 20, 2020
New Leader Syndrome
Years ago, I was promoted to a sensitive leadership position over several senior people. My promotion was due to strong technical expertise and initiative. My eagerness to succeed in my new role and my desire to fix all that seemed wrong led to crucial missteps. My initial aims were for others to meet and adhere to my standards which resulted in making everyone miserable and creating alienation. Fortunately, I had a friend who had no reservations in portraying the inadequacies of my style and a leader (the one who championed my promotion) who gave me valuable advice that altered and immensely improved my leadership approach.
I was suffering from what I have come to term New Leader Syndrome (NLS). I still occasionally lapse into NLS. And I have witnessed many others – my leaders, my peers, my direct reports, and my clients – fall into the NLS trap. Numerous times I have watched those afflicted by NLS crash spectacularly or fade into oblivion (those around them suffer as well). Let me be clear, the term New Leader does not necessarily mean that the individual has never led before. It means that they are new to that particular leadership position. There are other preconditions for NLS as well:
  1. First, the new leader has been successful in prior positions, but that does not mean that success may readily transfer to the next setting. Across industries, people are often promoted due to their technical, not leadership, expertise. 
  2. The new leader might also be hyped as a savior, albeit untested in the current arena. This perception of invincibility means they are often left to sink or swim. 
  3. With NLS, we bring a rigid template and a surety to our leadership role that misperceives systemic conditions, undervalues input, and employs misplaced solutions that fall short in meaning and sustainability. There are significant cultural nuances that new leaders, in their impatience, miss or choose to ignore. Instead of getting the lay of the land, we say, “I got this!”
How do we prevent or recover from NLS? Engage in self-awareness. Avoid the assumption that you know the answers. Even if you do, there exists an ongoing opportunity to develop partnerships and refine your ideas. Slow down, question what other presumptions are in play. We can then turn outward. What do we need to find out? Who do we ask? How do we obtain critical input and secure buy in? How can we learn about people and their work? How do we go about developing organizational savvy? 
Don’t take yourself and your team out early as a result of NLS. Our greatest strength is in the whole pack, not the lone wolf. Rather than being another new leader, provide new leadership that engages others, listens and considers, sees and fosters relationships, and evolves with emerging change.

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