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Keys to Successful Leadership

Chuck Powell • Jul 30, 2023
Keys to Successful Leadership

As a coach, I have had a front row seat to stories of hundreds of leaders at multiple levels across many industries. I am continually amazed by the desire for growth and creativity that everyone brings to the coaching process. As a bonus, partnering with clients to elicit their great potential is deeply rewarding work. Throughout the coaching process, I listen for meaningful themes, “Keys to Success” – thinking, communicating, and actions that result in ideal outcomes. Considering numerous great leaders amidst diverse settings, I want to share several recurring keys to success that are components of efficacious leadership. These significant takeaways are deep and sustained engagement, acquisition of sufficient perspective, and an adaptive approach to leadership.


Based on work with clients, without a doubt, the number one predictor of success in coaching and leadership is engagement; genuine engagement with others and their related contexts. If a client and/or leader is engaged, their areas of focus will vastly improve. When I think back to three occasions where the coaching process never took flight, it was because, despite intensity of effort, the clients never engaged. This also holds true for leadership. Ineffective leadership can be tied directly to insufficient engagement – these absent leaders are often unaware and by extension unskilled at managing related opportunities. They do not have the meaningful relationships that bring about ideal results. Engage not just with those who appear content, spend meaningful time with those who are dissatisfied. If people are complaining, that is not bad, they are still invested, they are still engaged. If people are silent and apathetic, they may be completely checked out. Engage with depth and authenticity. As a leader, engage in the areas where the actual work is taking place. Engagement facilitates awareness, connection, development, and optimization among individuals, teams, and organizations. Engagement is a force that energizes and educates all participants.


Frequently, we proceed from misperception based on mistaken and/or insufficient information. In all but the direst of emergencies, leaders can work to gain a truer and more thorough perspective. Effective leaders find time to breathe. They understand the need to move from a reactive to proactive stance. To take periodic timeouts for reflection, be it solitary or with others. That space allows for framing and reframing of complex and emotionally charged issues. We might consider broadening perspectives. By stepping back, we can take a big picture or system view of what is occurring and how to best proceed. For instance, we may be examining an opportunity from an individual or department stance, when we need to be exploring it from an organizational or geographical context. Finally, biases and emotions deserve consideration. We may have an associate who pushes our buttons or some emotional history. Assess with clarity and without rancor. Most people are not out to take advantage of others or situations. They do the best with what they know. Things usually are not an either/or proposition, therefore we can work for a necessary balance. Into this space of understanding, emerges calm, partnership, rejuvenation, and the way forward.


Once engagement and perspective are in play, select the best course given people and circumstances. Although they may not realize it, many leaders practice as if one leadership approach fits all. I wrote about this previously (New Leader Syndrome (allcanlead.com)) – how successful leaders take on new responsibilities and mistakenly apply the exact framework. Of course, we want to carry forward what has been successful, but we need elasticity and room for measures more appropriate for emerging situations. People and events are unique and nuanced. That is what makes things challenging and what brings a deeper strength to any meaningful work. So sufficiently assess and choose the practices that are pertinent to the tasks and culture at hand – this becomes easier when we are plugged in and have a true measure of culture and situations.


The best client goals link and drive one another, as do the previously mentioned keys to success. They are interdependent practices; meaning they support and facilitate another. Becoming practiced at one, enhances another. Equally important, these practices – engagement, true perspective, and a tailored leadership approach – will be adopted and successfully applied by those whom the leader influences.

Again, these are my observations. What practices have you found to be most successful in your leadership?

Articles from Encompassing Leadership Associates

By Chuck Powell 24 Aug, 2021
Individually and collectively we emerge from a time of sorrow, ingenuity, and adaptation. Referred to as a once in a 100-year event, a view the 1918-1919 influenza pandemic supports. A deep systemic circumstance highlighted by global illness, economic downturn, inequity, and division. New interrelated aspects continue in pent-up demand, inflation, and labor shortages. Unfortunately, polarization cements us into fixed positions of thinking. During such a difficult time, I wanted to see if something of value could be learned. I decided to seek out others, hear their stories, how they were adjusting, and get their viewpoints on long-term ramifications. Through phone and virtual interviews with dozens of people, I was fortunate to talk with individuals in healthcare, education, financial, charitable, religious, manufacturing, and military settings. I also incorporated related articles and webcasts.  Distinct schools of thought quickly became evident. Many wanted to go back to the way things were, the status quo, the good old days. Others felt that we’re in the midst of major change regarding how we view and live life; a tipping point that requires us blow up and cast away certain views and methodologies. A third group saw a hybrid of reinstituted and altered practices. Some feel the longer the pandemic the more significant and hardwired change will be. Below are additional themes: How we approach change offers us more opportunities, fewer barriers. Recognize that change is constant, part of life, organic. It is cyclical, involves highs and lows. If we come with openness, a desire to learn, grace, change can serve as a school for learning. Upcoming challenges are fields of practice where we can apply our insights, where we can draw on the fortitude that comes from engaging, failing, persevering, and overcoming. Courageousness stands out. Bravery emerges again and again, from varying levels, in numerous settings. All in a time of sickness and economic uncertainty. Frontline workers who show up every day to meet customer needs. Families manage complex residences of work, school, and caregiving. Teachers work in hybrid environments where physical and mental safety is at risk. Leaders/business owners personally sacrifice so others retain their jobs. A selflessness stands out that can be extended past the pandemic, utilized in countless future environments. Our communication has been transformed. While many of us have been somewhat drained from the constant virtual nature of interaction, it offers significant advantages. Imagine Coronavirus taking place 10, 20 years before. The isolation would have been less tolerable and deadlier. Many would have been unable to work. Mental strain would have been incalculable. Currently, the technology is in place to support much of our efforts. These platforms give expanded voice to many who were previously not considered, the unheard. Repeatedly, I hear the need for transparent dialogue; now we have additional vehicles for shared awareness. Before Covid, we required accessible, responsive, and genuinely engaged leaders; an obligation that has only strengthened. Finally, there is a systemic aspect to what we have undergone and what we continue to experience. Put another way, events and lives are interrelated. The pandemic highlighted disparities in healthcare and income. It drove changes in medicine, education, real estate, leadership, and the majority of workplaces. Some of these transitions are irreversible. At the least, they will continue in some fashion. More people will work from home, learn remotely, visit doctors online, have food and entertainment brought to them. We face additional change. People are making hard choices about returning to the workplace. Services and supplies are in great demand. Remember, change is cyclical. Yet, there are constants we can draw upon for assistance. Think differently, think globally. Partner. Employ creativity. Consider the greater good. Stay in tune with accelerating technology. Make use of virtual connections. We have undergone an extraordinary time. As with any meaningful experience, there’s an accumulating impact to all participants. There is the event and our responses to the event. What will we do with the knowledge gained? Can we reframe challenge to opportunity? We must remember and mourn as demanded and needed. Change is a sliding continuum requiring reflection, celebration, and learning. Let’s utilize our newfound learning and strength to achieve meaningful endeavors. Prepare for other cataclysmic events, whether harmful or beneficial. By acclimating to change, we enhance and ensure biological and organizational life.
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